Took the kids to their wellness visits today. I also needed to pick up some paperwork from my doctor's office that I needed to jump through some of the many hoops our HMO has. I have made Multiple phone calls to multiple people to have the paperwork prepared. Yet, somehow, when I show up it is a complete surprise and no one knows what I'm talking about and they continue to maintain confusion at why I need anything. So, after explaining everything, twice, I had to sit in their lobby for twenty minutes as Gigi used their furniture as a playground.
Thursday, July 18, 2013
2013/06/24 Monday: That's Why I Called Ahead
Took the kids to their wellness visits today. I also needed to pick up some paperwork from my doctor's office that I needed to jump through some of the many hoops our HMO has. I have made Multiple phone calls to multiple people to have the paperwork prepared. Yet, somehow, when I show up it is a complete surprise and no one knows what I'm talking about and they continue to maintain confusion at why I need anything. So, after explaining everything, twice, I had to sit in their lobby for twenty minutes as Gigi used their furniture as a playground.
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